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Weird space at the top of my homepage + Video cover doesn't always play

KRAUSS Oct 23, 2018 04:50PM CEST

Hello,

I have run into an issue where a video i've set in full screen in the background of my homepage won't play. Sometimes it plays, sometimes it just shows the first frame.

Also, there is a weird blank space I can't seem to get rid of at the top of my page. My homepage is supposed to be 100% full screen, not scrollable. How can I get rid of this space?

Thank you, have a great day !

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KRAUSS Oct 23, 2018 05:06PM CEST
The autoplay thing is fixed ! I just noticed there was an update for semplice which fixed it.

But the odd space at the top of my page still remains :(
Up 1 rated Down
Terri Oct 23, 2018 09:07PM CEST Semplicelabs Agent

Hey Krauss,

Great to hear that the new update fixed the autoplay for your video :)

On your homepage, please click on the branding icon in the black bar and then check to see that “Display Content” is set to “Straight on top”. Let me know if that makes a difference!

Thanks,
Terri

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KRAUSS Oct 24, 2018 12:56AM CEST
Thank you! That was it! I didn't notice that option at first
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Terri Oct 24, 2018 04:58PM CEST Semplicelabs Agent

Hey Krauss,

Wonderful! Glad we could figure that out :)

Enjoy the rest of your week!
Terri

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