Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Suddendly Portfolio Project Site is displayed utterly wrong

Tanja May 04, 2017 01:14PM CEST

Hej guys,

I really hope someone can help me out here:
The topic "Projekte" in my navbar has a submenu. These Sites work with a portfolio grid ("Corporate Design" shows all portfolio projects from the category corporate design and so on).

This always worked perfectly fine until I realized yesterday, that it doesn't anymore. Don't know since when, I just checked my site yesterday because I've installed Yoast SEO. I also deactivated the plugin again because I thought maybe it's because of the plugin, but nothing changed.
I haven't made any other changes, so I really don't know why this happened.

You can see the before and afterscreenshots here:

https://picload.org/image/rcpdddgi/before.png
https://picload.org/image/rcpdddgl/after.png


So if anyone can help I would be really happy, since having clients clicking through my site which is not working is really embarassing …


Thank you!
Tanja

Up 0 rated Down
Amanda May 04, 2017 04:24PM CEST Semplicelabs Agent

Hi Tanja,

Sorry this is happening! Seems like a strange issue.

Can you disable all plugins, clear browser cache, and try again?

If you’re still having the issue after that, can you send your login and password to help@semplicelabs.com and include a link to this thread.

Up 0 rated Down
Tanja May 04, 2017 04:33PM CEST
Hej Amanda,

you mean like all plugins? Cause Yoast is still disabled since I didn't activate it again … 
I have already cleared my browser cache and have tested it in a second browser as well as I cleared cache via WP Fastest Cache (which I have installed pretty much since I set up Semplice).

Thanks,
Tanja
Up 0 rated Down
Amanda May 04, 2017 04:55PM CEST Semplicelabs Agent

Hi Tanja,

Yes, I mean all plugins. I say this because plugins update periodically and could cause issues, so we always rule those out first.

Best,
Amanda

Up 0 rated Down
Tanja May 04, 2017 05:05PM CEST
OK, I checked this, cleared my cache again, but unfortunately it's still not working … So I'll just send my login to help@
Oh and this morning, some sites (e.g. Editorial Design) had one more tab in the wordpress backend. I think it was located between "Semplice" and "Branding". If this is useful. But now it's gone anyway and I haven't made a screenshot …

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
17c96688a1a336f6040dd1b6149c3fa8@semplicelabs.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete